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Definer is a highly versatile people management support tool that aids organisations to streamline operations, maximise operating efficiency and reduce unnecessary costs. 

It helps to insure that all work is performed on time, by competent people with the suitable resources by enabling management to:

• Specify what tasks need to be performed to achieve their objectives

• Specify what evidence of competence is acceptable for each task

• Identify who is competent to perform each task

• Allocate sufficient personnel with suitable skills and knowledge to each task

• Allocate sufficient time to each task

• Allocate sufficient resources to each task

• Make everyone aware of what task they have to perform

• Confirm that all tasks are being performed

• Confirm that no unnecessary tasks are being performed

 

In order to achieve this Definer incorporates several functions that make it ideal for :

• Producing procedures
• Demonstrating compliance with legislation
• Producing job specifications
• Carrying out training needs analysis
• Recruiting people
• Planning training
• Carrying out risk analysis
• Preparing for health and safety audits
• Identifying quality assurance requirements
• Identifying resource requirements
• Co-ordinating diaries

 

At its simplest Definer helps businesses to specify the tasks that need to be performed to meet the aims of the business. It does this by enabling the user to break down the objective(s) of the business into tasks and to repeatedly break these into smaller and smaller tasks. (See Task Analysis )

(Note. Businesses like to work with tasks because, if a task has been well defined, it is easy to confirm that it has been performed.)

The user can attach a variety of useful information to each task and Definer can use this information to generate a large number of reports designed to help decision-making.

Examples of information that can be attached to a task are :

• The personnel needed

• The resources needed

• The equipment needed

• Relevant qualifications/evidence of competence

• Relevant training materials

• References

• Relevant documents

• Legislative requirements

• Quality assurance requirements

• Time requirements

• Notes

Definer will also allow you to link each task to other software programs; to audio and video clips and to any web pages that you think might be useful.

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